Get in touch: 0161 410 9955 |

2nd floor, Swan Buildings,
20 Swan Street, Manchester, M4 5JW


Are you what we need?:

We are looking for someone who is at ease working in a fast-paced agency environment. Someone who is able to spin many plates, with a calm head and clear thought-process. Someone with a strong focus on business priorities and excellent people skills.


Role: Full time or part time (we are flexible with this at the moment)
Salary: Subject to experience
Team: Middle Management
Report to: Managing Director


Main duties of the post:

  • Monitoring, reviewing, instilling process in all parts of the agency (The Spark Way) – is every department working to its most efficient and profitable potential?
  • Time management of staff and billable time, including the reviewing of timesheet reports and prioritising workload based on business needs; sickness and holidays
  • Client accounts and project budgets, monitor, review, report to directors, stick within parameters of commercial budgets whilst hitting deadlines and ensuring the teams produce the highest quality of work
  • Spend management – establishment, overheads and suppliers, monitor, review, renew, budget
  • Supplier management, time, money, terms
  • Monitor, review legal paperwork for projects, suppliers, retainers, T&Cs.
  • Resources – ensure everyone has the right resource to do the work required (whether person or equipment / software or stationery and / or any other office needs)
  • Office management – manage bookkeeper/PA with secretarial duties
  • Middle management between directors and agency team (part of SMT)
  • Monitoring and reviewing of rates and services within agency (with directors)
  • Legal disputes facilitator
  • HR facilitator (work with line managers and staff – contracts and paperwork, appraisals and PDPs)
  • Recruitment – facilitate, induct
  • Traffic management – oversee the team members
  • Drive and motivate the team in order to hit agency targets


Knowledge and Experience required:

  • Minimum of 4 years experience in an operational role
  • Experience of managing a team and conflict resolution
  • Agency experience is essential
  • Understanding/knowledge of systems which agencies may use, for example, project management (if you have already used Workflow Max, this is a bonus)
  • Acute commercial and business awareness and understanding
  • Excellent communication and negotiation skills
  • Highly organised with the ability to manage up, down and self
  • Confident decision making
  • Astute initiative


If you think you’ve got what it takes, please email your CV to